Interactive Dashboards & Reports
Design KPI-driven dashboards that highlight trends, exceptions, and actions.
Drill, slice, and explore from exec overviews to operational detail.
Mobile-ready layouts for field and frontline teams.
Performance & Reliability
Optimize queries and models for sub-second visuals.
Incremental refresh & aggregations for large datasets.
Health monitoring & alerts to keep dashboards always on.
Self-Service & Governance
Certified datasets and metrics so everyone speaks the same language.
Role-based access with row-level and object-level security.
Versioning & change control to keep content stable and auditable.
Embedded & Collaboration
Embed analytics in apps/portals to meet users where they work.
Commenting, annotations, subscriptions to drive decisions, not just views.
Export & share controls aligned to governance.
Data Modeling & Semantics
Define a shared semantic layer (dimensions, measures, hierarchies) for reuse.
Star/snowflake models tuned for analytics performance.
Managed definitions to eliminate “multiple versions of the truth.”
Migration & Modernization
Rationalize legacy reports and consolidate platforms.
Automate content migration with quality checks.
Adopt cloud BI for scale, security, and lower TCO.
SOLUTION OFFERINGS
Data Visualization
Turn data into decisions with fast, governed, and beautiful dashboards.
Great dashboards do three things: clarify what matters, standardize how it’s measured, and get insights to the people who act. JCO designs, builds, and governs enterprise-grade visualization so teams can trust the numbers and move faster.
KEY BENEFITS
Unify data, accelerate insights, and drive outcomes
Faster time-to-insight
through KPI-first design, certified data, and high-performance models.
One version of the truth
with governed semantics, shared metrics, and access controls.
Higher adoption, real outcomes
via embedded analytics, alerts, and collaboration features.
Lower cost to maintain
by consolidating tools, standardizing models, and automating refresh.
Retrieval-Augmented Generation (RAG)
Ground responses in your data—documents, wikis, tickets, logs, and databases.
Freshness & relevance tuning with chunking, embeddings, and re-ranking.
Source citations so users can verify every answer.
Human-in-the-Loop
Approval gates for risky steps (send, post, update, delete).
Escalate to experts with full reasoning and citations attached.
Feedback loops to improve prompts, tools, and responses.
Tool Use & Workflow Orchestration
Call business systems via APIs (CRM, ITSM, ERP) to execute tasks.
Trigger automations with Power Automate / Logic Apps / custom webhooks.
Multi-step plans that reason, act, and confirm outcomes.
Evaluation, Monitoring & Cost Control
Offline & online evals (accuracy, helpfulness, latency, safety).
Observability dashboards for usage, errors, hallucination rates.
Caching & model routing to optimize performance and spend.
Guardrails, Privacy & Policy
Enforce role-based access and data masking inside the AI context.
Safety filters & policy checks to block sensitive or out-of-scope actions.
Audit trails for prompts, actions, and decisions.
Channels & Embedding
Chat & copilots for web, Teams, Slack, and mobile.
Embed agents in apps and portals right where work happens.
Multimodal options for text, images, and documents.
Powered by: IBM watsonx · Azure OpenAI Service · OpenAI API
SOLUTION OFFERINGS
Agentic AI
AI that retrieves context, reasons over it, and takes action—safely and at scale.
Agentic AI goes beyond chat. JCO designs AI agents that ground answers in your enterprise data, coordinate tools and workflows, and keep humans in the loop. The result: faster resolutions, consistent decisions, and automation you can trust.
KEY BENEFITS
Automate work, deliver trusted outcomes
Resolve work faster
as agents retrieve facts, execute steps, and close the loop.
Reduce manual effort
by automating repetitive lookups, updates, and follow-ups.
Consistent, trusted answers
with grounded responses, citations, and policy controls.
Safe by design
through guardrails, RBAC, and human approvals for high-impact actions.
SOLUTION OFFERINGS
Advanced Analytics & Machine Learning
Predict, optimize, and personalize—then run it reliably in production.
We help you turn historical data into measurable outcomes: better forecasts, earlier anomaly detection, smarter pricing, and personalized experiences. From data prep to MLOps, JCO builds models that are explainable, scalable, and governed.
Use-Case Design & Value Framing
Prioritize high-ROI use cases (forecasting, churn, fraud, demand, pricing, recommendations).
Define success metrics and baselines so improvements are provable.
Deliver in iterations with quick wins and a path to scale.
MLOps & Deployment
Package and deploy models as APIs, batch jobs, or in-warehouse UDFs.
Automate CI/CD for ML from feature code to inference endpoints.
Blue/green & shadow releases to reduce risk.
Data Prep & Feature Engineering
Build reusable feature pipelines across batch and streaming sources.
Engineer predictive signals (lags, seasonality, cohorts, text/graph features).
Track data lineage & quality to keep models trustworthy.
Monitoring, Drift & Governance
Track performance, bias, and drift with alerts and playbooks.
Log predictions & explanations for auditability.
Automate retraining triggers tied to data or performance change.
Model Development & Experimentation
Train classic & modern ML (tree ensembles, GLMs, deep learning, NLP).
Run controlled experiments with cross-validation and hyper-parameter search.
Capture experiment metadata for reproducibility.
Responsible & Explainable AI
Apply fairness and privacy checks aligned to policy.
Provide human-readable explanations (SHAP, feature importance).
Document models with cards/datasheets for reviews.
KEY BENEFITS
Predict, optimize, and personalize with confidence
Predict outcomes with confidence
through rigorous experimentation, governance, and explainability.
Optimize decisions at scale
by embedding models into apps, workflows, and data platforms.
Personalize customer experiences
with real-time signals and recommendations that lift engagement.
Ship models faster, safer
via MLOps automation, monitoring, and compliant deployment paths.